Frequently Asked Questions

How do I customize my magnets?

When purchasing online, after you select the size and quantity, you will be prompted to upload your photo. For some products, you’ll also have the option to add custom text to further personalize your design.

What file types can I upload?

We accept JPEG, JPG, PNG, and PDF files. If you’re unsure about your file, feel free to email us at contactus@treasuredprintslv.com— we’re happy to help!

Do you offer wholesale orders?

For bulk orders, please e-mail us at contactus@treasuredprintslv.com or call us at (725) 316-7616.

How much is shipping and how long does it take to receive my order?

We offer flat-rate shipping at $5.95 per package.

Most orders are shipped via USPS and typically arrive within 2–5 business days for addresses within the continental U.S. For Alaska and Hawaii, please allow up to 7 business days for delivery. 

Need your order sooner? We’re happy to help! Email us at contactus@treasuredprintslv.com to inquire about expedited shipping options.

Do you offer a 100% satisfaction guarantee?

Our customized prints are made of premium and durable materials to ensure satisfaction by our customers. If for any reason, you are not happy with our products, we offer 100% money back guarantee.